FAQ

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 10:00. For late arrival (after 20:00) we will leave the key in a key box. For early arrival or late departure, please contact us in advance at +421 905 926 601.

Are pets allowed at the hotel?

Yes, pets are welcome! For a fee of 10€ per night, your furry friend can stay with you.

Do you have parking?

Yes, we have free parking directly at the hotel for all our guests.

Is breakfast included in the accommodation price?

Yes, breakfast in the form of Swedish buffet (all you can eat) is included in the accommodation price. You can also purchase it separately without reservation.

What payment methods do you accept?

We accept cash, Visa and Mastercard at the restaurant and reception.

What are the cancellation conditions?

If you cancel less than 2 days before arrival, a cancellation fee will be charged.

Which ski resorts are near the hotel?

There are 3 ski resorts nearby:

Bachledka Ski and Sun (5 km)
Ski centrum Strachan (1.5 km)
Ski Strednica (3.6 km)

In winter we provide a free shuttle bus with a stop right in front of the hotel.

Is the hotel suitable for families with children?

Yes! We have 4 rooms for 4 people and 2 rooms for 5 people, playground in the restaurant and larger outdoor playground. Children under 3 years stay free without a standard bed. Baby cots, toddler toilet, toddler bathtub and changing table at reception are available.

What amenities do the rooms have?

All rooms have free WiFi, TV, shower (no bathtub), towels, shampoo, shower gel, body lotion, sewing kit and vanity set - all free to use.

What are the breakfast times?

Breakfast is served from 7:30 to 9:30. Breakfast can also be purchased by guests who are not staying at the hotel.

What are the restaurant opening hours?

The restaurant and pub are open from 10:00 to 21:00. The kitchen accepts orders until 20:00 from Sunday to Thursday, and until 21:00 on Friday and Saturday. Menu available at www.hotelsova.sk/menu

What activities are nearby?

There are many opportunities for hiking, skiing, bathing in thermal baths, visiting Tatra National Park and more. More information at our Leisure page.

Is smoking allowed in the hotel?

Smoking is only allowed outside. All indoor areas of the hotel are non-smoking.

Do you have EV charging stations?

Yes, we have 3 public charging stations: 2× 60 kW DC (CCS2) and 1× 22 kW AC.

Do you have BBQ facilities?

Yes, we have a BBQ area under a roof that can be used even in winter.