Cookie Policy
Operator: Hotelconsult s.r.o.
Effective as of: May 1, 2026
Website: www.hotelsova.sk
1. What Are Cookies
Cookies are small text files that a website stores in your browser or device when you visit it. They allow the site to remember your settings, behavior, and preferences.
Cookies are governed by Act No. 452/2021 Coll. on Electronic Communications and the GDPR. For cookies that require consent, your active, free, and informed consent is required before they are stored.
2. What Cookies Do We Use
2.1 Essential (technical) cookies
These cookies are essential for the proper functioning of the website. Without them, certain parts of the website would not work. They do not require your consent.
Group Provider Purpose Storage Duration
Session hotelsova.sk Maintaining form state during the visit Until the browser is closed
Language setting hotelsova.sk Remembering the selected language (SK/EN/PL/DE/HU) 1 year
Booking engine ellipsecloud.com Functionality of the online booking system—session, room selection, booking steps Session
Security tokens hotelsova.sk Protection of forms against misuse Session
2.2 Analytical cookies
These cookies collect information about how visitors use the website. They help us improve the content and structure of the site. They require your consent.
Group Provider Purpose Retention Period Transfer outside the EEA
Google Analytics (_ga, _gid, _gat) Google Ireland Ltd. Anonymized traffic statistics 2 years / 24 hours / 1 minute Yes – USA (SCC)
Google Tag Manager Google Ireland Ltd. Management of analytics and marketing scripts Varies by tool Yes – USA (SCC)
2.3 Marketing Cookies
These cookies track visitors across websites and enable the display of relevant ads. They require your consent.
Group Provider Purpose Storage Period Transfer Outside the EEA
Meta Pixel (_fbp, _fbc) Meta Platforms Ireland Ltd. Tracking conversions from Facebook and Instagram ads, remarketing 90 days / 7 days Yes – USA (SCC)
YouTube (VISITOR_INFO, YSC) Google Ireland Ltd. Embedded YouTube videos, interaction tracking 180 days / session Yes – USA (SCC)
2.4 Preference Cookies
These cookies remember your preferences to enhance your website experience. They require your consent.
Group Provider Purpose Retention Period
Chat widget (Quicktext) Quicktext SA Customer chat – conversation history As per settings
3. How to Manage Cookies
3.1 Cookie banner
On your first visit to www.hotelsova.sk, we’ll display a cookie banner where you can:
accept all cookies,
reject optional cookies (analytical, marketing, preference),
adjust your settings by category.
Rejecting optional cookies is just as easy as accepting them.
3.2 Browser Settings
You can also manage cookies directly in your browser settings:
Chrome: Settings → Privacy and Security → Cookies
Firefox: Options → Privacy & Security
Safari: Preferences → Privacy
Edge: Settings → Cookies and Site Permissions
Note: Blocking essential cookies may interfere with the functionality of the reservation system.
3.3 Withdrawing Consent
You can withdraw your consent to cookies at any time by clicking the “Cookie Settings” link in the footer of the page.
4. Data Transfer Outside the European Economic Area
Some cookie providers (Google, Meta) are based in the U.S. The transfer is based on Standard Contractual Clauses (SCCs) approved by the European Commission. For more information:
Google: policies.google.com/privacy
Meta: facebook.com/privacy/policy
5. Changes to the Cookie Policy
We update this document whenever there are changes to the tools or cookies on the website. The current version is always available at www.hotelsova.sk/cookies/.
Effective as of: May 1, 2026
Contact: frontdesk@hotelsova.sk | +421 905 926 601
Operator: Hotelconsult s.r.o., ID No.: 47552212, Brutovce 73, 05373 Brutovce